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Customer Care
 
 

Welcome to our new site!
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Contact

If you have any questions or need help ordering, please contact us at shop@80spurple.com. You can reach our customer service at 714-200-2878. Our hours of operations are M-F 10am-5pm.

 

Order Status:
You can always check the status of your order by clicking on My Account in the navigation bar. We will be happy to make any changes to your order if you contact us before it has been processed.

Payment:
80's Purple accepts the following forms of payment: Visa, Mastercard, American Express, Discover and PayPal
*A 8% sales tax is only applicable to merchandise shipped to a California address.

Rates:

Domestic - US

First Class 3-7 business days $4.95 and up
Priority 2-3 business days $6.95 and up

 

 

 In-Store Pickup (Santa Ana, CA)

We offer In-Store Pickup as an option for our customers local to Santa Ana. Select In-Store Pickup at Checkout and your items will be available for pickup at our Santa Ana Office. Bring a copy of your order, the credit card used for purchase and a photo ID to the store to pick up your order. Orders will be held for 7 days.

80's Purple - 3012 S Croddy Way, Santa Ana, CA 92704

International

First Class International 7-20 business days  $9.95 and up
International Priority  5-10 business days  $18 and up 
     

At the time your package is delivered, you will be responsible to pay the duties & custom fees based on the value of your items. Please understand that this is a fee that your country charges to the purchasing party for importing products and is not a cost that is paid by the seller. If the package is returned to us because these fees are not paid store credit will be issued. 


Returns

If for any reason you are not happy with your purchase, you may return the items postmarked within 15 calendar days of receipt for an online merchandise credit . Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed. All swimwear/undergarments are final sale.

Domestic Returns

Orders may be returned using any method of your choice, at your expense.  We recommend using a trackable and insured service.

Make sure to include your invoice or returns form when mailing your return to the address below:

80's Purple - Returns
3012 S Croddy Way
Santa Ana, CA 92704
(USA) 

Local Returns

As an added convenience to our local customers, we will be happy to issue an exchange or store credit for your online purchase at the Santa Ana warehouse. Any exchange or store credit will be given in compliance with our current in-store return policy, which requires a receipt for the original price paid within 15 days of date of purchase for any non-sale items returned in their original condition.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

Please note that all bathingsuits and undergarmets are final sale and can not be exchanged or returned